Privacy Policy and Data Protection
Protecting your privacy and personal information is our commitment to you
Personal Data We Collect
We collect personal information to provide and improve our services. This includes details you provide during account creation, communication, or when interacting with our content. All data is handled according to South African privacy regulations and is protected with appropriate safeguards.
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→Account details such as your name, email, and password
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→Contact information including address and phone number
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→Usage data from your visits and interactions on the site
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→Marketing preferences and communication records
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→Technical identifiers such as IP address and device details
Personal information is collected with your consent or as required to fulfil our legitimate business interests. We minimise the data we retain and never sell your personal details to third parties.
How We Use Your Data
Collected data helps us deliver personalised experiences, improve website functionality, and communicate relevant updates. We also use this data to respond to your requests and offer content tailored to your interests and preferences.
We use your information for analytics, security, compliance with legal obligations, and to support our advertising initiatives without compromising your privacy or rights.
Your Rights and Choices
You may access, correct, or request the deletion of your personal information held by us. Requests can be made by contacting our support team using the details below. We strive to uphold your privacy rights in line with South African law.
Right to Access
Request access to the personal information we hold
Right to Rectification
Ask for corrections to inaccurate or incomplete data
Right to Erasure
Request deletion of your stored personal information
Right to Portability
Receive your data in a portable, commonly used format
Data Sharing Practices
Your data may be shared with trusted service providers or partners who assist with site operations and maintenance.
We only share information as necessary and require all partners to handle data securely and lawfully, never selling your personal information for any reason.
Our Security Measures
We implement robust security procedures including encryption, access controls, and regular risk assessments to protect your data from unauthorised access or misuse.
If a data breach occurs, we will notify all affected individuals promptly in line with legal obligations and privacy best practices.
Contact Our Privacy Team
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27(36)7269011
Email: content@praxilumera.sbs